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Posted: Saturday, September 23, 2017 6:30 AM

Clearance Level Must Currently Possess: Secret (NACLC) Clearance Level Must Be Able to Obtain: Secret Suitability: No Suitability Required Job Family: Customer Support Job Description: Currently, we are seeking a Help Desk Specialist in Dyess AFB , Abilene TX. The selected candidate must have a government security clearance, per contract requirements (Clearance Level: Secret). CSRA provides the Air Mobility Command/A4 Resources and Integration Division technical support of Logistics eTools, technical support of the G081 Program Management Office, A4 staff, conference rooms, programming, training and program management support. So what is required of a Helpdesk Specialist (Journeyman) on a day to day basis? - Resolves technical problems and answers queries by telephone or self-service ticket in support of internal and/or outside customer computer hardware, software, network, system/application access, and telecommunications systems. - Diagnoses, identifies, isolates, and analyzes problems utilizing historical database records. - May route calls to product line specialists, application, or system support specialists. - Maintains and updates records and tracking databases. - Alerts management to recurring problems and patterns of problems. To qualify, you must meet these basic qualifications: - AA or equivalent + 1 yr related experience - Must have an active Secret clearance - Must have an IA Level 2 - Security + CE #cjobs #gdjobs #dicepost # of Openings: 1 Scheduled Weekly Hours: 40 Telecommuting Options: Telecommuting Not Allowed Work Location: USA TX Dyess AFB - 382 Avenue D (TXC063) Additional Work Locations: CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. - provided by DiceDatabase, Etools, Genetics, Hardware, Help Desk, Management, Programming, Security, Telecommunications


• Location: Abilene, Dyess AFB

• Post ID: 16268362 abilene is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2017